Stuck on something, found a bug or just want to say hello? Pick the right channel below and our team will get back to you.
Each channel is best for different things. Choosing the right one gets you an answer faster.
Your request goes straight to our team, and you can follow every reply from inside the game.
For payments, refunds or when you cannot get into your account, send us an email.
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Pick your topic and we will show you the right place.
Include your player name and the universe you play in so we can find your account right away.
Describe what happened and when, and attach a screenshot if you can. The clearer the picture, the faster the fix.
Our team will never ask for your password. If someone does, please report it to us.